Is it safe for me to use my credit card when I order?

Yes, we have a completely secure merchant account system that automatically checks your credit card number and deposits the money into our bank account without anyone ever seeing your credit card information. It is completely secure.

How will my product be shipped?

Most orders will be shipped via FedEx, but on occasion the warehouse may ship using UPS.

How long will it take to receive my order?

5-7 business days after you place the order.

What is your return policy?

Click here to see our return policy.

Do you take international orders?

Not at this time, unfortunately. Just orders placed in the United States of America.

How can I place my orders if I have difficulties with your website?

If you should have difficulty placing your order online, please give us a call at 888-728-6980 and we will be happy to take your order over the phone.

How much is shipping?

Shipping is free within the lower 48 United States. There is a shipping charge to Hawaii and Alaska. That amount depends on weight of total order. You will need to email or call for a quote to ship to either of these two states. Please have your order or wishlist ready, email us at info@tiffanylampsdirect.com and we will email you back your total including shipping. In most cases, you will get a response within 24 business hours. You can also call us at 888-728-6980 and let us know what you would like to order, and we will call you back with your quote.

How are these lamps manufactured?

Our lamps are hand crafted. They are made of real glass, foiled and hand soldered similar to an authentic glass assembly method originally developed by Louis Comfort Tiffany over 100 years ago. With this handcrafted process, no two pieces are exactly alike, making each design a treasured keepsake.

Are they authentic TIffany Lamps?

As is true of many tiffany lamp retailers, THESE LAMPS ARE NOT ORIGINAL TIFFANY LAMPS AND ARE IN NO WAY ENDORCED BY Tiffany and Company of New York. The term tiffany style is used for descriptive purposes only. These tiffany style lamps are designed and created using the same techniques and care as they were over 100 years ago.